Privacy policy
Last updated: 4 January 2026
TRUNKI is operated by Plus Social Pty Ltd trading as TRUNKI (ABN 13 638 223 588).
We respect your privacy and handle personal information in line with applicable Australian privacy requirements.
What we collect
We may collect personal information such as:
- Name, email, phone number
- Shipping and billing address
- Order details and payment confirmation (we do not store full card details)
- Customer support communications
- Device and browsing information (via cookies and similar technologies)
How we use your information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and service messages
- Improve our website and customer experience
- Run advertising and measurement (e.g., Meta/Google pixels and analytics)
Advertising, analytics & cookies
We use cookies and similar technologies for site functionality, analytics, and advertising. You can manage cookie preferences via your browser settings. You can also opt out of interest-based advertising through the relevant advertising platform controls (e.g., Google/Meta settings).
Do we sell your data?
No — we do not sell personal information.
Sharing information
We may share information with trusted service providers only as needed to operate our business, such as:
- Payment processors
- Shipping and logistics partners (including Australia Post where applicable)
- Customer support and fulfilment tools
- Analytics and advertising platforms
These providers are permitted to use your information only to perform services for us.
Your rights
You may request access to or correction of your personal information by contacting info@trunkistore.com.
Contact
Privacy questions: info@trunkistore.com